FAQ

Have a question for us? Please check out our FAQs to find out if your queries have been answered here. If you have any other questions that is not addressed here, we will be pleased to assist you! Simply drop us an email!

What are your opening hours?

Our normal business hours are (+8 GMT):
Mon-Fri: 10am – 6pm
Sun, Public Holidays and Special Occasions: CLOSED

PUBLIC HOLIDAYS: For a list of Singapore Public Holidays, please visit the Singapore Ministry of Manpower website.

SPECIAL OCCASSIONS CLOSURE: Special closure dates can be found under our announcement section.
Are you based in Singapore? Where are you guys located?
We are a Singapore registered company and we are located in Singapore. However, we are purely an online store. And as such we do not have any physical outlets.
Where are your products from?
We work primarily with carefully selected partner boutiques to provide you with quality products for your event. The origin of the products differ from boutique to boutique, and we are not privy to their supplier sources. Should you wish to to get more info in this area, we would recommend that you contact our partner boutique directly.
How long does it take for my order to be ready?
Production and delivery leadtimes differ from boutique to boutique. In most cases, these would be detailed in the boutiques’ product pages. In the event that the information is not apparent or if you require more information, we would recommend you to contact the boutique directly.
Do you ship internationally?
We make a concerted effort to partner boutiques who would ship internationally. So, yes most would ship internationally. Having said that, shipping policies differ from boutique to boutique, and there may be certain instances that our boutiques will only ship to select countries. Please contact our partner boutiques for details on their shipping policies.

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